Jessica Fingles, affectionately known as the "Better Fingles," serves as the dynamic Chief Operating Officer of Nu Look Home Design, a family legacy deeply rooted in unwavering customer service. Her journey in the home remodeling industry began in 2017, but her connection to Nu Look transcends her tenure, as she is the older sister of the company's founder, Patrick Fingles. Nu Look, founded in 2003, has become synonymous with premier home remodeling.
The Better Fingles
In April 2023, the company changed ownership, and Jess stepped into a leadership role, assuming the position of COO and later becoming the face and spokesperson in the fall.
The “Better Fingles” concept emerged from a playful sibling rivalry, with Jess determined to outshine her brother by offering unbeatable deals and a fresh perspective in a male-dominated industry. Thus, the tagline was born, “The Better Fingles with the better deals.” United by their vision for Nu Look, the Fingles siblings placed the customer at the forefront, delivering not just deals but unforgettable experiences. Patrick’s legacy lives on through Jess, on a path firmly grounded in family values.
Under Jess’s steadfast leadership, Nu Look flourishes, creating experiences that reinforce its reputation as a premier home remodeling company. Her charismatic nature and high emotional intelligence make her the heart and soul of the company. Jessica’s motivating and inspiring presence uplifts and empowers her team to reach new heights.
Jessica’s commitment to personal growth is exemplified by her graduation from Graystone Leadership Coaching and her prestigious black belt award, the highest level of acknowledgment from this esteemed organization. Her dedication to continuous improvement mirrors her approach to Nu Look’s operations.
Today, with Jess at the helm, Nu Look continues to uphold its legacy of serving homeowners with a simple, reliable, and transparent system for managing their home improvement projects. The core values—simplification, automation, transparency, reliability, quality, evaluation, and gratitude—guide every aspect of operations, ensuring that Nu Look consistently delivers exceptional service.
- Proud mom of three grown boys: Jake, Luke, and Jesse.
- Jess shares her Hanover, Maryland home with two lovable Dogo Argentino pups, Cyrus and Mambo.
- Farm to Fabulous: She grew up on a farm.
- Baking Queen: When Jess isn’t busy, she’s the ultimate baker, whipping up delicious treats that are straight from the heart.
- Spice Queen: Indian food is her jam! Jess can handle the heat and loves her meals bursting with flavor.
- Family First: Quality time with her loved ones is non-negotiable.
- Truckin’ Diva: Jess is a truck girl with her trusty Chevy Silverado by her side, ready for adventures!
- Casino Royalty: In her previous life, she was a casino dealer, making her the go-to queen of card games at family gatherings.
- Sneaker Sensation: Jess is a sneaker connoisseur with a collection that’s the envy of sneakerheads everywhere.
- Nailed It: Her nails are always on fleek, thanks to her passion for getting them done.