What the Experts Have to Say

The Coronavirus has impacted most, if not all, industries and the roofing industry has had to quickly adapt to meet the new public health safety standards. During these unprecedented times, it’s important for both contractors and customers to take extra precautions from the estimate to installation processes to protect themselves and others.

Going Virtual and Digital

Minimizing contact with contractors is key during this health crisis. Whenever possible, companies have implemented video conferencing for remote consultations. Measurements for home projects can be done virtually using 3D modeling and aerial imagery. Contracts can be signed electronically for contactless and paperless transactions using online applications.

Nu Look Home Design uses applications to digitize contracts paperwork and capture signatures electronically. Additionally, all communication from estimate to installation can be facilitated using video conferencing, phone calls, and e-mail messaging. We offer comprehensive estimates based on measurements analyzed through HOVER 3D software. This 3D tool also allows homeowners to view and customize roofing product options during the consultation, serving as a great way to visualize and select the right products using a virtual, contactless method.

Disinfect and Protect

Roofing companies must ensure they’re doing what they can to provide homeowners with peace of mind during these unusual times. This includes practicing social distancing, disinfecting equipment, washing hands frequently, and wearing protective gear such as masks, gloves, and booties.

At Nu Look, our roofing crews can complete a roof installation without ever setting foot in your home. To do our part in preventing exposure and transmission of COVID-19, we have also instructed all employees to follow guidance from the Centers for Disease Control and Prevention (CDC) regarding hand hygiene, respiratory etiquette, staying home when sick.

In addition, it is customary for all of our team members to put on booties over their shoes when entering your home, only if necessary, and to clean any frequently used items such as laptops, phones and iPads.

One Day at a Time

It’s a time where contractors are called to adapt in creative ways to keep moving forward. The current environment requires businesses to be flexible and attentive. Stay at home orders and local legislation are changing by the day, and it’s important for both customers and contractors to stay open to change.

If you’re a homeowner in need of a roof repair or replacement, Nu Look Home Design is here to help. We are taking extra precautionary steps to keep you, your family, and our team members safe while maintaining the high quality service we are known for.

Give us a call at 410-636-1650 or email info@nlhd.com and schedule your free estimate to get started.